Signal · Supply Chain & Logistics

Contract award: OFCOM - Customer Relationship Management System Licenses (GBP 3,964,812.50)

UK Contracts Finder OCDS Search Authoritative source Published 21st October 2026 United Kingdom

Open original report contractsfinder.service.gov.uk

What the source reported

Source-reported

Contract award notice published on UK Contracts Finder by OFCOM. Procurement: Customer Relationship Management System Licenses. Description: Contract award notice for Customer Relationship Management System Licenses, associated products and Support. Additional information: This requirement was awarded under Lot 1 of the Government Commercial Agency (GCA) RM6285 Back Office Software 2 (BOS2) Framework The value quoted is the upper range of the contract value which for allows for some growth over the term of the contract. Category: goods. Value: GBP 3,964,812.50 (stated award/contract value). Supplier(s): Salesforce UK Ltd.

Publication: UK Contracts Finder OCDS Search · Government/Regulator
Published: 21st October 2026
Original report: contractsfinder.service.gov.uk

ProcIntel stores what the source published in its feed — a headline, a summary and a link. It does not store or reproduce the full article.

What ProcIntel recorded

ProcIntel-derived

Category: Supply Chain & Logistics
Geography: United Kingdom
Organisations: None identified
Collected: 21st October 2026 · 16:22

Initial assessment ProcIntel's automatic, provisional read of this individual Signal -- Initial Significance and Initial Confidence, computed deterministically before any Event extraction or human review.

A provisional, automatically computed reading of this individual Signal, before Event extraction or human review. Not a final rating.

Significance 1 · Low

Confidence 2 · Low

Initial Significance Low (15.0/100). Strongest contributor: Procurement Impact (6.0/30 points). Limiting factor: Impact-Scale Specificity (0.0/10 points). Initial Confidence Low (39/100, data sufficiency: Insufficient). Strongest contributor: Source Authority (40.0/40 points). Limiting factor: Specificity (0.0/20 points). Capped at 39 (Low) -- insufficient structured evidence to support a higher Confidence reading, regardless of source authority.

Strongest contributor: Procurement Impact
Limiting factor: Impact-Scale Specificity

Possibly the same underlying story as Contract award: HM Revenue & Customs - HMRC Customer Relationship Management (GBP 2,000,000,000) — flagged automatically, never merged automatically.

What the source reported

What ProcIntel recorded

Initial assessment ⓘMore about Initial Signal AssessmentProcIntel's automatic, provisional read of this individual Signal -- Initial Significance and Initial Confidence, computed deterministically before any Event extraction or human review.

Initial assessment ProcIntel's automatic, provisional read of this individual Signal -- Initial Significance and Initial Confidence, computed deterministically before any Event extraction or human review.