Signal · Supply Chain & Logistics

Big forwarders are failing shippers on service, says Ascent’s new COO

The Loadstar Trade press Published 15th October 2026 UK

Open original report theloadstar.com

What the source reported

Source-reported

Former Apple and UPS executive Gal Dayan has just joined Ascent as COO, and talks big forwarders, tech – and aircraft ownership Large freight forwarders are struggling to deliver the customer service their marketing promises, according to Mr Dayan, who argues that specialist operators have more room to invest in shipper relationships. Mr Dayan, who became chief operating officer of Ascent Global Logistics on 1 October, told The Loadstar consolidation and the pursuit ... The post <a href="https://theloadstar.com/big-forwarders-are-failing-shippers-on-service-says-ascents-new-coo/">Big forwarders are failing shippers on service, says Ascent’s new COO</a> appeared first on <a href="https://theloadstar.com">The Loadstar</a>.

Publication: The Loadstar · Trade Publication
Published: 15th October 2026
Original report: theloadstar.com

ProcIntel stores what the source published in its feed — a headline, a summary and a link. It does not store or reproduce the full article.

What ProcIntel recorded

ProcIntel-derived

Category: Supply Chain & Logistics
Geography: UK
Organisations: None identified
Collected: 15th October 2026 · 15:54

Initial assessment ProcIntel's automatic, provisional read of this individual Signal -- Initial Significance and Initial Confidence, computed deterministically before any Event extraction or human review.

A provisional, automatically computed reading of this individual Signal, before Event extraction or human review. Not a final rating.

Significance 2 · Moderate

Confidence 2 · Low

Initial Significance Moderate (20.0/100). Strongest contributor: Procurement Impact (6.0/30 points). Limiting factor: Likely Event Severity (3.0/30 points). Initial Confidence Low (31.5/100, data sufficiency: Partial). Strongest contributor: Source Authority (20.0/40 points). Limiting factor: Corroboration (2.5/25 points).

Strongest contributor: Procurement Impact
Limiting factor: Likely Event Severity

What the source reported

What ProcIntel recorded

Initial assessment ⓘMore about Initial Signal AssessmentProcIntel's automatic, provisional read of this individual Signal -- Initial Significance and Initial Confidence, computed deterministically before any Event extraction or human review.

Initial assessment ProcIntel's automatic, provisional read of this individual Signal -- Initial Significance and Initial Confidence, computed deterministically before any Event extraction or human review.