ePlanet Brokers’ Best Broker Award puts the focus on transparency and client experience

ePlanet Brokers was named Best Broker 2026 at Forex Expo Dubai 2026, marking another milestone for the company as it continues to expand its presence across the financial trading industry. While the award recognizes the company’s broader development, it also highlights two areas that have become increasingly important to ePlanet Brokers: transparency and the everyday client experience. For the company, building trust goes beyond marketing claims. It means giving clients clearer information about how services perform and continuously improving the systems they interact with. Making Transparency More PracticalEarlier this year, ePlanet Brokers introduced its H1 2026 Transparency Report, providing operational data across several areas of the client journey. The report covers areas including KYC and verification, deposits and withdrawals, trade execution, platform reliability and customer support. It also addresses common reasons for delays and other points of friction clients may experience. By publishing operational information alongside areas for improvement, ePlanet Brokers is working to make transparency a more practical part of how the brokerage communicates with its clients. Focusing on the Everyday Client ExperienceTrust in a broker is also shaped by what happens after a client opens an account. For ePlanet Brokers, this includes the accessibility of its trading platforms, deposit and withdrawal processes, account management and the availability of support when clients need assistance. The company provides access to MetaTrader 5 and cTrader, alongside 24/7 multilingual customer support and dedicated account management. This focus becomes particularly important as a brokerage grows across different markets, where clients may have different expectations, languages and levels of trading experience. Staying Closer to Clients in MENAThe Middle East and North Africa remain an important part of ePlanet Brokers’ development. Its Arabic-speaking teams work with clients and partners across the region, while the company continues to strengthen its local relationships and industry presence. That approach was also visible at Forex Expo Dubai 2026, where the ePlanet Brokers team met traders, IBs and other financial industry professionals throughout the event. For the company, events such as Forex Expo are not simply opportunities for visibility. They also provide direct contact with the people using, recommending and interacting with its services. Beyond the AwardReceiving the Best Broker 2026 award represents recognition of the progress ePlanet Brokers has made, but the company views it as part of a longer process. As expectations around transparency, technology and client service continue to develop, maintaining trust requires continuous improvement rather than a single achievement. The next stage for ePlanet Brokers will continue to focus on strengthening its infrastructure, improving the client experience and making its operations more transparent.

Publication

Gulf Today - Business · Business News

Published

7th October 2026

Original report

gulftoday.ae

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